Return Policy

We want you to be highly satisfied with your purchase. If you change your mind about something you ordered, you may send it back for a refund or exchange within 14 days of receiving your order. Clothing items must be unwashed/unworn with tags attached and bows/toys should be returned in their original packaging. 

Sale items and swimwear are not eligible for returns or exchanges. Dollhouses are also considered Final Sale due to the significant cost of shipping. If you have any issues with your dollhouse, we will work directly with the manufacturer to provide a resolution.

Your refund will be credited to your original form of payment. Returns are inspected upon on receipt and if accepted, will be processed within 2 business days. You will receive an email once your refund has been processed. A $7 return shipping fee will be deducted from your refund. 

Request a return here & we will be happy to take care of you. We will provide you with a return shipping label.

If you are past the 14 day return window or have a quality concern, please email us at so we can assist you further. 


If you would like to make an exchange, please e-mail Alternatively, you are welcome to start a return here and place a new order to ensure inventory availability.

Order Issues

You deserve the best! If there is an issue with your order, we will do everything in our power to make it right. Please e-mail for assistance. In order to serve you more efficiently, please include your order number in the subject line.